Cookie Policy

1. About this Policy

This Cookie Policy explains how HookZ.ai ("HookZ", "we", "us", "our") uses cookies and similar tracking technologies on our websites and web-based applications (the "Sites"). It should be read together with our Privacy Policy and Terms of Use.

This Policy is designed to help us comply with the EU General Data Protection Regulation (GDPR), the UK GDPR and Data Protection Act 2018, the EU ePrivacy Directive (2002/58/EC) as implemented in EU/EEA member states (the "Cookie Law"), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and other US state privacy laws including the Virginia CDPA, Colorado CPA, Connecticut CTDPA and Utah UCPA.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide reporting and personalization information. We also use similar technologies such as pixels, web beacons, local storage, and software development kits ("SDKs"), which we collectively refer to as "cookies" in this Policy.

Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining until they expire or are deleted). They may be set by us ("first-party") or by third-party services we use ("third-party").

3. Categories of Cookies We Use

We group cookies into the following categories:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential to operate our Sites, enable core functionality such as security, network management, session integrity, and to remember your cookie preferences. Under the EU/UK ePrivacy rules, these do not require your consent, but we still inform you about them.

3.2 Analytics / Performance Cookies

These cookies help us understand how visitors interact with our Sites by collecting information such as pages visited, time on page, referral source, and aggregated usage metrics. They help us improve our Sites and services. These are set only with your prior consent (or, where applicable US state laws apply, subject to your right to opt out).

3.3 Marketing / Advertising Cookies

These cookies are used to deliver content and advertisements that are more relevant to you and your interests, to measure campaign effectiveness, and to limit repeat exposure to the same ad. They may involve sharing information with advertising partners and social networks. These are set only with your prior consent (or opt-out where applicable under US state law), and we treat any related activity that constitutes a "sale" or "sharing" of personal information under CCPA/CPRA accordingly.

4. Cookies We Use

The specific cookies used may change over time. A representative list is set out below:

Third-party cookies are only set after you consent (in EU/UK/EEA) or subject to your opt-out rights (in applicable US states). Third parties may act as independent controllers of the data they collect; please refer to their own privacy notices for details.

5. Legal Basis (EU/UK/EEA)

Under the GDPR and the ePrivacy Directive, we rely on the following legal bases for the use of cookies:

• Strictly Necessary cookies: our legitimate interests in operating a secure, reliable website (Article 6(1)(f) GDPR); consent is not required under the ePrivacy Directive.
• Analytics and Marketing cookies: your prior, freely given, specific, informed and unambiguous consent (Article 6(1)(a) GDPR and Article 5(3) of the ePrivacy Directive).

You can withdraw your consent at any time by using the "Manage Cookie Preferences" control on this page or by clearing your browser storage. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Your Rights and Choices

6.1 Consent Banner and Preference Center

When you first visit our Sites from the EU/UK/EEA, we display a cookie banner allowing you to Accept All, Decline (non-essential), or open Settings to make granular choices. You can change your choices at any time via the "Manage Cookie Preferences" link on this page or in the site footer.

6.2 Browser Controls and Global Privacy Signals

Most browsers allow you to block or delete cookies through their settings. Where required by law (including under CCPA/CPRA and Colorado CPA), we honor recognized opt-out preference signals such as the Global Privacy Control (GPC) as an opt-out of "sale" or "sharing" of personal information and targeted advertising.

6.3 Rights Under the EU/UK GDPR

Where the GDPR or UK GDPR applies, you have the right to: access, rectify, erase, restrict processing of, and port your personal data; object to processing based on our legitimate interests; withdraw consent; and lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office).

6.4 Rights Under US State Privacy Laws

If you are a resident of California, Virginia, Colorado, Connecticut, Utah or another US state with a comprehensive privacy law, you may have the right to:

• Know or access the categories and specific pieces of personal information we collect;
• Request deletion or correction of your personal information;
• Opt out of the "sale" or "sharing" of personal information and of targeted advertising / profiling;
• Limit the use of sensitive personal information;
• Not be discriminated against for exercising these rights.

HookZ does not knowingly sell personal information for money. To the extent that use of certain third-party advertising cookies constitutes "sale" or "sharing" under CCPA/CPRA, you may exercise your right to opt out by declining Marketing cookies in the preference center, enabling Global Privacy Control in your browser, or contacting us at [email protected].

7. International Data Transfers

Some cookie providers may process personal data outside your country of residence, including in the United States. Where such transfers occur from the EU/UK/EEA, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, and, where applicable, certifications under the EU-US Data Privacy Framework.

8. Children

Our Sites are not directed to children under 16, and we do not knowingly set non-essential cookies or collect personal information from children through cookies.

9. Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we make material changes, we will update the "Last updated" date at the top and, where required by law, re-request your consent.

10. Contact Us

If you have questions about this Cookie Policy or wish to exercise your privacy rights, contact us at:

• Email: [email protected]
• Postal: HookZ.ai, 6th Floor, Meydan Grand Stand, Nad Al Sheba 1, Dubai, UAE